Your questions, answered by slayedbyjadenails

Welcome to our FAQs! At SlayedbyJadenails, we want to make sure you have all the information you need for a smooth and enjoyable mobile nail experience. Here you'll find answers to the most common questions about our services, booking, and what to expect from your appointment in Exeter.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a mobile nail technician, I pride myself on personal attention and dedication to every detail. My approach is rooted in quality and integrity, ensuring that everything I do reflects my commitment to excellence.

What are the most common questions you get asked about the nail treatments you offer, like what's included or how long they take?

Understanding the time commitment for your gorgeous new nails is key! Here's an estimate for our most popular treatments:
Acrylic Full Set:
Short: 1.5 - 2 hours
Medium: 2 - 2.5 hours
Long/XL: 2.5 - 3 hours
Polygel Full Set:
Short - Medium: 2 - 2.5 hours
Long/XL: 2.5 - 3 hours
Gel Full Set:
Short - Medium: 1.5 - 2 hours
Long: 2 - 2.5 hours
Basic Nail Art: An additional 10 - 20 minutes
Soak Off/Removal:
My work: 30 minutes
Other technician's work: 45 minutes
Nail Repair: 10 - 20 minutes

What should customers know about paying for their nails or if they need to change their appointment?

We understand plans can change! Please note our policies:
Cancellations & Rescheduling: We kindly ask that you cancel or reschedule your appointment at least 24 hours in advance. This allows us to offer the slot to other clients.
Grace Period: A 10-minute grace period is allowed for late arrivals. If you anticipate being later than this, please contact me as soon as possible. Depending on the delay, your appointment may need to be rescheduled, potentially incurring a cancellation fee.
Payment: Details on payment methods will be provided upon booking confirmation.

How do customers book an appointment with you, and what should they do to get ready for your visit?

Booking your SlayedbyJadenails experience is easy! You can reach me directly via:
Email: jadeycakesnail24@outlook.com
Phone Call: 07563882130
Text Message: 07563882130
To prepare for my visit, please ensure you have a clean, well-lit space for us to work in. If you have existing nail enhancements, please let me know when booking so I can advise on removal or additional time.

Is there anything else you often tell customers that would be helpful for them to know before booking with SlayedbyJadenails?

Absolutely! To ensure the best experience:
Mobile Service: As a mobile nail technician, I travel to you within Exeter. Please provide your full address upon booking.
Inspiration: Feel free to share any nail art inspiration photos with me before your appointment! This helps me prepare and ensures we're on the same page for your desired look.
Allergies: Please inform me of any allergies or sensitivities you may have to nail products during booking.
Child & Pet Friendly: While I love children and pets, for safety and focus during your treatment, please ensure a calm environment where distractions are minimal.

Ready to get slayed?

Still have questions or ready to book your mobile nail appointment in Exeter? We're here to help you achieve your perfect nails. Let's create something beautiful together!